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NCB’s Chief Risk Officer Mark Hiltz Retires Following Illustrious 30-Year Career; James Glantz Takes Over CRO Reins

Arlington, VA (April 5, 2012) NCB, FSB (NCB), a federally chartered savings bank dedicated to serving cooperatives and housing communities nationwide, is pleased to draw from its deep bench of experienced executives and welcome James Glantz to the position of Chief Risk Officer (CRO). Mr. Glantz takes on the role, formerly held by Mark Hiltz, who is retiring after an illustrious 30-year career.  

“We’ve been extremely fortunate to have someone of Mark’s talent and dedication work at the Bank for three decades. He has made a lasting impact on his co-workers and the organization as a whole, and we are honored to celebrate his retirement,” said Charles E. Snyder, president & CEO of NCB. “We have an outstanding team at NCB, and have turned to another talented executive, James Glantz to step into the CRO position.” 

Mark began his career at the Bank as an internal auditor, and has successfully moved up the ranks over the years to the position of CRO. He will remain involved with the Bank as an independent contractor, working on special assets assigned to him at NCB and NCB Capital Impact.   

As the new CRO, Mr. Glantz will be responsible for the bank’s enterprise risk management.  In addition, he will manage the loan review, internal audit, information security, and regulatory compliance functions at the Bank.  A 22-year employee of the Bank, he most recently served as Senior Vice President and Director of Regulatory Compliance. In that role he managed the full complement of regulatory compliance activities for NCB and its subsidiary NCB, FSB, including  the annual Federal regulatory examinations, and all bank-wide regulatory compliance education. He also served as a regulatory compliance resource and training consultant for the NCB Family of Companies. 

Mr. Glantz earned a Bachelor of Arts in International Affairs with a concentration in Economics, and an MBA in Finance, both from George Washington University in Washington, DC. 

NCB is dedicated to strengthening communities nationwide through the delivery of banking and financial services, complemented by a special focus on cooperative expansion and economic development. Headquartered in Washington, DC, the Bank has offices in Alaska, California, New York, Ohio and Virginia. To learn more, visit www.ncb.coop.  

The NCB Financial Group consists of the Congressionally-chartered National Consumer Cooperative Bank (NCCB) and NCB, FSB, a federally insured savings bank wholly owned by NCCB.  The NCB Financial Group provides financial products and services for the nation's cooperatives, their members, and socially responsible organizations.  


The NCB Financial Group also works in a strategic alliance with NCB Capital Impact, a non-profit Community Development Financial Institution created under the same act of Congress as NCCB with particular focus on impacting low and moderate income communities.   


NCB is a proud supporter of the 2012 International Year of Cooperatives – a United Nations declaration and global campaign to educate the public about the benefits of cooperatives. “Cooperative enterprises build a better world” is the official slogan of The International Year of Cooperatives, and NCB is doing its part to build awareness of cooperatives in all fields of business.