Blanchester, Ohio (July 2, 2007) — NCB, a leading community bank in southwestern Ohio, has named Terese E. Hamilton as Assistant Branch Manager of the Bank’s Blanchester, Ohio office.
“We are confident that Terese’s valuable knowledge and retail banking expertise will be a great asset, as we expand our Bank into the Blanchester community,” said James Bowling, Branch Manager of NCB’s Blanchester location. “We are pleased to welcome her to our team, and are confident she will experience great success at NCB.”
As Assistant Branch Manager, Ms. Hamilton will supervise and direct the bank staff and assist in achieving annual growth goals through effective sales of NCB’s financial products and services. Working closely with Mr. Bowling and other staff, she will oversee customer service relations, business solution analysis, community and loan relationships, ensuring that all NCB customers have a positive and rewarding banking experience.
The Blanchester branch celebrated its grand opening in February 2007. Located at 1001 Cherry Street in the Kroger supermarket, this convenient, seven-day-a-week banking center includes five teller stations, customer service offices, drive-thru banking and two ATMs.
Prior to taking this position, Ms. Hamilton worked at Peelle and Lundy Realtors in Wilmington, where she handled payroll, managed about 100 rental properties and oversaw all financial aspects of the office. Before joining Peelle and Lundy, she worked as a service manager for eight years at Liberty Savings Bank in Wilmington. Prior to that she was a caseworker for the Clinton County Job and Family Services Department for three years, and before that position she was a head teller for eight years at National Bank & Trust. She attended the American Institute of Banking and trained in-house with the American Safety Deposit Box Association. In addition, she was a past member of the Wilmington AM Rotary Club for four years, for two of which she sat on the board and also held the position of Secretary. She has been actively involved in the Wilmington-based Banana Split Festival, an annual Rotary event to raise money for local charities.
According to the independent research firm, R.S. Carmichael & Co, in a recently completed Customer Satisfaction Service Quality report, NCB ranks among the highest banks in superior service. A sampling of the results indicates 93 percent of the Bank’s Ohio customers were “highly satisfied” with the Bank and feel that their NCB relationship is “highly-valuable” and would be “highly likely to recommend” the Bank. These positive comments, among others, are just some of the many reasons NCB has experienced such great success in Ohio and on a national basis.
The Bank has grown significantly in Ohio over the past 11 years, increasing both its deposits and loan market share and implementing a long-term growth strategy to become a leading community bank in the state. The Bank offers commercial and personal banking services to NCB’s customers nationwide. NCB utilizes its deposit base to fund loan products, resulting in more competitive pricing for customers. Its primary focus is on mortgage banking services, merchant services, cash management and a wide variety of consumer products and services.
NCB is dedicated to strengthening communities nationwide through the delivery of banking and financial services, complemented by a special focus on cooperative expansion and economic development. Headquartered in Washington, DC, NCB also has offices in Alaska, California, New York and Virginia. In addition, NCB has a growing community banking network in southwestern Ohio. To learn more about NCB, visit www.ncb.coop.